Privacy Policy

Terragate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud infrastructure management platform and related services.

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include: • Account information (name, email address, company name) • Payment information (processed by our payment providers) • Usage data and analytics • Infrastructure configurations and deployment data • Communications with our support team

We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related information • Send technical notices, updates, and support messages • Respond to your comments, questions, and requests • Monitor and analyze trends, usage, and activities • Detect, investigate, and prevent security incidents

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, regular security audits, and access controls.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your information within 30 days, except where we are required to retain it for legal purposes.

Depending on your location, you may have certain rights regarding your personal information, including: • Access to your personal data • Correction of inaccurate data • Deletion of your data • Data portability • Opt-out of marketing communications To exercise these rights, please contact us at privacy@terragate.io.

Our services may integrate with third-party cloud providers (AWS, Google Cloud, Azure, etc.) and other services. This policy does not apply to information collected by third parties, which is governed by their respective privacy policies.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

If you have any questions about this Privacy Policy, please contact us at: Email: privacy@terragate.io Address: Utrecht, Netherlands